Error Codes

A list of error messages returned from the Smartlane API.

Error ID

Description

address.nolatorlng

no value for latitude (lat) and/or longitude (lng) given

address.noPositionforAddress

location for this address cannot be retrieved because of missing MISSING information

address.noPositionforAddress

location for this address cannot be retrieved

address.noSearchQuery

no search query string given

address.noSearchCode

no valid code given

address.noAddressforCode

No address found for this code

address.noPlzAreaforPoint

no postal code area could be found for this location

address.noAddressforLocation

no address could be retrieved for this location

address.noLocationforAddress

no location found for this address

auth.notAuthorizedRequest

not authorized to request REQUEST

data.invalidInputFormat

invalid input format. Should be SHOULD_BE

data.noBodyData

no data sent

delivery.missingPickuporDelivery

Both pickup_id and delivery_id must be given

dispatch.noLogItem

log item not found

dispatch.notexistingDelivery

this delivery could not be found

dispatch.noDatesforUser

no start time was set and current accounting period cound not be determined because current user cannot be identified

dispatch.noassignedDelivery

delivery is not assigned to a tour or it is already delivered

dispatch.noCompanyname

no company name given

driver.delete.failed

driver delete failed

driver.delete.failed

driver delete failed

driver.delete.stillreferenced

driver is still referenced by other elements like active tours or position tracking

excel.upload.noFileExtension

upload failed. Uploaded file has no extension

excel.upload.failed

No data could be imported from the uploaded file. Please check file content

excel.upload.restricted

the number of deliveries in the upload is restricted to ;RESTRICT_UPLOADED_DELIVERYS in this test system. Please contact [email protected] for a higher upload capacity

excel.upload.noUploadFile

no files in upload request

excel.noexcel

Upload failed. File extension must be xlsx (preferred) or xls

excel.upload.headerMissmatch

Excel file headers do not contain all expected fields. Expected was: EXPECTED_HEADER_SET, Actual headers are: ROWHEADER_SET

fixedtime.routing.nodata

no tourpoints given

fixedtime.routing.nostarttime

no start time given

fixedtime.routing.noendtime

no time and/or location for tour end given

fixedtime.routing.pastenddttime

end time is in the past. routing is not possible

fixedtime.routing.endbeforestart

fixedtime.routing.missingid

not all tour points have an ID

fixedtime.routing.noidorlocation

tour point has no ID, no location and no position coordinates

fixedtime.routing.addressnotfound

Address not found. MESSAGE. Tour point ID: TOURPOINTID

fixedtime.routing.pasttourpoint

time for tour point with ID TOURPOINTID is in the past. Routing is not possible

fixedtime.routing.afterend

tour point with ID TOURPOINTID is planned after end time. routing is not possible

fixedtime.routing.beforestart

tour point with ID TOURPOINTID is before start time. Try increasing the variablity of this point or start point variability

fixedtime.routing.fixednotime

tour point with ID TOURPOINTID is marked as fix but does not have a time element.

fixedtime.routing.nostartlocation

no start location could be found.

fixedtime.routing.configerror

more than one route was calculated. check input parameters, e.g. num_vehicles

fixedtime.routing.fixstartimpossible

Tour calculation is not possible. Try again by increasing variability of start point or first tour point to at least SUGGESTED_START_VARIABILITY minutes

fixedtime.routing.routingimpossible

no route could be calculated. One ore more of NR_OF_POINTS tourpoints might be too far from each other, too long or should be more variable

fixedtime.routing.deliveryerror

no valid deliveries could be generated

fixedtime.routing.valueerror

An incorrect value for an input was given: ERRMSG

fixedtime.routing.paststarttime

start time is in the past. routing is not possible

routing.noDeliveryData

no delivery ID(s) given

routing.notEnoughVehicles

Not enough vehicles available

routing.vehicleIdsFail

Wrong type of 'vehicleids'. Needs to be list of integers

routing.vehicleIdsMissing

Vehicles with ids MISSING_VEHICLE_IDS missing in DB

routing.lastDeliveryDelete

This is the last delivery in this tour. Please delete whole tour instead

routing.noAddressforDelivery

No address can be found for the given location

routing.noStopIdforAddress

address has no stop id / customernr

routing.noRouteData

no tour id(s) given

routing.noStatusData

no status given

routing.invalidStatus

invalid status. Must be one of: STATI

routing.noRouteGeomData

Tour was calculated but no geometry / map data could be generated

routing.nounfinishedRoute

no unfinished route could be found for ID QUERY_ROUTE_ID

routing.routeUpdateimpossible

tour cannot be updated. Additional deliveries do not fit into time frame for this tour

routing.noDay

no day given

routing.invalidDatetime

invalid date/time format: DATE_FORMAT

routing.noDeliveries

Tour planning failed. No deliveries were returned

routing.invalidDateformat

Date format for one or more entries cannot be preocessed: VALIDATION_MSG

routing.invalidStarttime

Tour can not be planned. The specified start time (start_time) is in the past

routing.invalidEndtime

Tour can not be planned. The specified end time (end_time) is in the past or before the specified start time (start_time)

routing.EndBeforeStart

routing.noDepotLocationId

no depot location ID given or no location found for given ID

routing.failedVehicleAdress

no location can be found for vehicle depot location address

routing.no_startaddress

routing.noVehicles

no vehicle information was given and no existing vehicles can be found

routing.departureTimeConflict

earliest departure time may not be before latest departure time or end time of tour

routing.tourfailed

Tour planning failed. Something went wrong. If this happens again, please inform [email protected]

routing.locationsLimited

The calculation is currently limited to MAX_LOCATIONS delivery items. Please contact [email protected] if you have a need for a larger number of stops

routing.noPathFound

tour planning failed: there is no possible path between locations SOURCE and DEST

routing.matrixError

Retrieving route information between waypoints failed because of an error raised by the map provider

routing.invalidAction

Invalid name for the requested action (action_id): ACTION_ID

routing.endbeforestart

end time may not be before start time

routing.noSstartaddress

no start address given

routing.noStartLocation

Tour planning failed. no start location found

routing.noRoute

Tour could not be calculated from the given request data

routing.unsufficientCapacity

Tour planning failed. The sum of all vehicle capacitites (CAPACITY_SUM) is not enough for the sum of all loads (DEMAND_SUM)

routing.noUndeliveredDeliveries

Tour planning failed. No undelivered/future deliveries found for given IDs

routing.differentStarts

Tour planning failed. Deliveries don't have a common starting point and thus cannot be optimized

routing.pastDelivery

Tour planning failed. Delivery with ID DELIVERY_ID (and maybe others) are planned for a past date, tour planning is only possible for future dates and times

routing.noLocations

Tour planning failed. No relevant delivery locations found. No route was caluclated

routing.routingimpossible

Tour planning failed. Please check time windows, loads and other time and capacity constraints or try increasing number of vehicles

sys.unhandledError

A system error has occurred. The support team is already informed and will fix this issue

tourarea.noPostalcodelist

no postal code list sent

tourarea.noAreaname

no area name sent

tourarea.noAreaforPostalcodes

no geo area could be created from this postal code list

user.signup.noUserData

no user data sent

user.signup.noActivationCode

no activation code sent

user.signup.noEmailAddress

no email address given

user.signup.unregisteredUser

Email is not valid for this activation code. Check if it is the same as for the initial registration

user.signup.invalidEmailAddress

user must be pre-registered with Smartlane. Please contact [email protected]

user.signup.invalidActivationCode

activation code is not valid for this user. Maybe user is already registered?

user.signup.notDispatcher

Registretion failed. Type of this user is not dispatcher

user.noFirstname

no firstname given

user.signup.noLaststname

no last name given

user.signup.noPassword

no password given

user.signup.noexistingCompany

Registration failed. Company does not yet exist and no INPUT for new company was given

user.signup.noEmail

no email address given

user.resetpwd.noUserforEmail

no user found for this email address

user.signup.noData

no activation code sent

user.signup.noUserforCode

no user found for this activation code

user.signup.expiredActivationCode

activation code has expired. Please request a new one

user.driver.noDriverforLogin

no driver found for this email address

user.login.noData

no login data sent

user.login.Authfailed

authentication failed

user.login.Userexpired

authentication failed. User has expired

user.login.Userinactive

authentication failed User is inactive